Service Center

Are you experiencing a technical problem or is your spectrometer damaged?

At the Service Center you can tell us about any damage, arrange for the instrument to be repaired, request for a loaner or a replacement.

First please log in. You will need the serial number of the instrument to log in:

Cat. No.  
Ser. No.     Login

Unfortunatly, your serial number does not match our records.
Please try again to type in a valid serial number.

You will find the 7-figure serial number on the underside of your instrument as well as on the carrying case.

If the stickers cannot be found, our service team will be happy to assist you: